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Customization Requests

Review and respond to customer customization requests

John Smith - 2019 Toyota Corolla

Request ID: CR-2024-001 | Submitted: June 15, 2024

Pending Review
Contact Info:
Email: john.smith@email.com
Phone: +1-555-0123
Vehicle Details:
SKU: TYT-COR-2019-001
Chassis: NZE161-1234567
Preferences:
Contact: Email
Best Time: Morning (9AM-12PM)

Requested Customizations

Payment/Financing Options

Customer is interested in extended payment terms and different financing options.

Vehicle Features/Accessories

Requesting additional accessories and feature upgrades.

Warranty/Service Plans

Interested in extended warranty coverage and service plans.

Detailed Requirements

"I need extended warranty, different financing terms, additional accessories, modified delivery date, etc. I'm particularly interested in a 5-year warranty instead of the standard 3-year, and would like to explore monthly payment options rather than the large down payment. Also interested in adding navigation system and premium sound system."

Admin Response

Sarah Johnson - 2020 Honda Civic

Request ID: CR-2024-002 | Submitted: June 12, 2024

Responded
Contact Info:
Email: sarah.johnson@email.com
Phone: +1-416-555-0456
Vehicle Details:
SKU: HON-CIV-2020-002
Chassis: FC1-9876543
Status:
Revised quote sent
Response: June 13, 2024
Response Sent

Response Type: Revised Quote

Message: "Thank you for your customization request. We've prepared a revised quote that includes the extended warranty and financing options you requested. Please review the attached quote and let us know if you have any questions."

Revised Price: $23,500 (Original: $22,800)